Disclaimer and Terms of Use
Important Information
Prime Engagement Services strives to provide accurate and reliable information on this website. However, no warranty is given regarding the completeness or accuracy of the content. The website is intended to offer general information about our services and should not be used as a sole resource for decision-making. Users are advised to seek independent advice from qualified professionals before making any financial or business decisions.
Our website may contain links to third-party websites, over which we have no control. We do not endorse or guarantee the quality, security, or accuracy of these external sites and disclaim any liability arising from their use. We prioritize the protection of your personal data and comply with the Data Protection Act 1998. Any personal information collected is processed confidentially by authorized personnel only.
General Terms
Service Delivery Time-Frames
The time required for our non-regulated claims services can vary significantly. Simple relinquishment processes may be completed within a few months, while complex court cases, especially those involving contested procedural issues and appeals, may take up to three years. We strive to expedite all cases efficiently while ensuring thorough and diligent service.
Refund Policy
Understanding Our Refund Conditions
At Prime Engagement Services, we strive to provide clarity regarding our refund policy for non-regulated claims services. If you decide to cancel your contract for services signed on our premises, please note that no refund is applicable unless we fail to deliver the agreed service. However, for distance or off-premises contracts, you are entitled to a full refund if you cancel within the 14-day cancellation period. After this period, no refund is applicable unless we fail to provide the service as agreed.
Cancellation Policy
Your Rights to Cancel
Prime Engagement Services values your right to make informed decisions. You have the right to cancel a distance or off-premises contract for non-regulated claims services within a 14-day cancellation period without providing any reason. This policy ensures that you have ample time to consider your decision. If you choose to cancel after the 14-day period, no refund will be provided unless we fail to deliver the service as promised.
